Privacy Policy

Information We Collect

We collect information you provide directly to us when you use our website, fill out a contact form, or engage with our services. This may include:

• Contact information — your name, email address, phone number, and company name
• Website details — your website URL and details about the services you require
• Messages — any content you include in inquiry or contact forms
• Technical data — IP address, browser type, device type, and pages visited, collected automatically via standard web server logs and analytics tools

We do not collect sensitive personal information such as government ID numbers, financial account details, or health information.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you've requested
• Send you service updates, proposals, or information relevant to your project
• Improve our website and the quality of our offerings
• Comply with legal obligations and enforce our Terms and Conditions
• Analyze site usage to understand how visitors interact with our content

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous analytics data. Cookies are small text files stored on your device that help us understand site usage patterns.

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand visitor behavior in aggregate (e.g., via Google Analytics or similar tools)
• Preference cookies — remember settings or choices you make on our site

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the website.

Third-Party Services

We may use trusted third-party services to support our website and business operations. These may include:

• Netlify — for website hosting and form submissions
• Google Analytics — for anonymous website traffic analysis
• Email providers — to send and receive communications

These third parties are contractually bound to protect your information and may only use it for the specific purpose of providing services to us. We encourage you to review their respective privacy policies for more information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions and project inquiries are stored for a reasonable period to support ongoing communication and service delivery.

You may request that we delete your personal data at any time by contacting us directly (see Section 7).

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or disclosure. Our website is served over HTTPS, and form data is transmitted securely via our hosting infrastructure.

However, no method of transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — ask us to correct inaccurate or incomplete data
• Right to deletion — request that we delete your personal information
• Right to object — object to how we process your data in certain situations
• Right to portability — request your data in a portable, machine-readable format

To exercise any of these rights, please contact us at hello@leapwebdesign.com. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.